From the start of pre-implementation planning to post-Go-Live optimization, we can assess and improve your organization's technical, operational, and financial strategy and goals.
We provide program and project managers, technical teams, experienced system analysts, operational SME's, and education consultants to meet your organization's needs.
We provide post-Go-Live support, transition services, system adoption assistance, and an assessment of "right-size" staffing models.
Our team members balance communication, motivation, and innovation with team oversight and tools to propel your team to exceed expectations.
Our Project Management and Leadership Services assist with immediate IT or operational responsibilities, ensuring projects are well defined, communicated, executed, and implemented. Our team members hold Project Management certifications.
Enhance your team with our Service Level Agreement (SLA) based application management and support, application Tier II and Tier III support, and technical support.
We focus on operational quality, effectiveness, and transparency with regular performance updates as we manage the demand without disruption. We are devoted to maintaining the quality of the end-user experience, especially for your patients.
Manage the support and maintenance of existing applications and systems.
Our Legacy System services were created as a result of a continued need in the marketplace to provide experienced professionals to manage, support, and maintain applications and systems to be retired. As you refocus your teams' efforts on transforming and implementing a new EHR or ERP system or a consolidation following a merger/acquisition, we provide experienced professionals who are experts in our proven practice to manage the support and maintenance of existing applications and systems.
A successful training program includes hands-on curriculum delivered by excellent trainers.
A successful Go-Live depends on a successful training program. Our team uses their proven skills in education and EHR system functionality and navigation to train your clinical staff in all job roles across the patient continuum of care. Our Credentialed Trainers have a proven track record of successfully training physicians side-by-side in personalization labs.
We provide skilled, proven professionals to assist your organization with information technology and non-clinical staffing needs. We have an On-Demand Recruiting team that is second to none. We provide staff augmentation for one-time project needs, as well as backfill for short-term operational needs. Our team of consultant subject matter experts from around the country is ready to hit the ground running and add value to your organization upon arrival.
Our specialized EHR support practice model allows our focused team members to develop a deep understanding of specific usage, best practices and technological advantages.
Our end-to-end Cerner Services maximize your investment in healthcare clinical, technical, and business operations sectors. Services are delivered by respected advisors and seasoned consultants for the entire line of Cerner products, including INVISION, Soarian, and Millennium. We are well-versed in Cerner methodologies (MethodM/Portal) and can flex to follow your specific organizational processes.
A deep understanding of the Epic organization and its modules is at the heartbeat of our Epic Services. Our expert advisors and certified consultants deliver services in both Foundation and Community Connect systems, as well as the entire line of Epic modules.
As a recognized leader in MEDITECH early adopter implementations, we have engaged 80+ successful MEDITECH conversions and implementations, including all MEDITECH platforms (Expanse, Web Ambulatory, 6.1, 6.0, Client Server, and Magic) with full implementation support as well as project management, SMEs, IT staffing, and interim leadership. We are MEDITECH READY certified.
Turn your goals, imperatives, and challenges into an actionable IT plan
medSR works with your organization's financial, clinical, operational, and technical leadership to refine technology-related factors necessary for success. Those insights are translated into an actionable and transformative IT plan that will improve performance today and position your organization for success in the years to come.
Ensure your IT department and organization are in sync.
The CIO Business Vision diagnostic tool is a low effort, high impact instrument that yields detailed organizational satisfaction report cards that prioritize your IT department’s core services. We ensure that your IT strategies and core services always support the organization's goals and objectives.
Utilize your IT resources to reduce costs and increase employee morale.
Our performance improvement and cost reduction assessment discovers opportunities for enhancements in your IT operations. We identify areas for improvements that lead to time savings. Working with your IT team, we pinpoint project expenditures that have a low benefit to your organization.
Approach compliance proactively and derive value.
Avoid tackling compliance initiatives in a reactive manner reducing unnecessary risk to both the organization and the IT department. Our team helps you by managing your compliance initiatives.
Benefit from the ease of data exchange.
With proper interoperability planning and integration, healthcare providers benefit from exchanging a patient's data. Our team delivers services via an ongoing, outcome-based program that replaces or augments the existing team.